FAQ's

Is all of your stock on your website ?

No, but you can still buy it. If you have seen something in our store and can't find it on the page, send us an email to info@emporiumnerja.com and we will facilitate payment.

How can I use my promotional code?

To benefit from a discount on your purchase, just add the code to your basket and click on «OK »To activate it.

Don't forget to connect to your customer account before using a discount code and carefully read the conditions of use. Often codes cannot be applied to items that are already on sale and / or that require a minimal purchase cost. Also check the code expiration date.

How can I recover my password?

Don't worry if you have forgotten or lost your password.

- Click on the link «Forgot your password?»
- You will receive a link by email
- Click on this link and create a new password

If you do not remember which email address you gave or do not receive the message, contact our customer service.

The product I want is out of stock. Are there possibilities to buy it?

We are glad that you liked our product so much. If the product you want is not available and you really want to get it, write to us at info@emporiumnerja.com and we will do our best to get it again.

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